My Experience Returning A Sleep Number Bed

My Experience Returning A Sleep Number Bed

After much research and consideration, my husband and I decided to purchase a Sleep Number Bed. We were excited to try it out and see if it would improve our sleep quality. However, after a few weeks of sleeping on it, we realized that it wasn’t the right fit for us. The bed was too firm and we were waking up with aches and pains.

How To Return A Sleep Number Bed

Step by Step Guide:

  1. Contact Sleep Number Customer Service at 1-888-411-2188 or visit a Sleep Number store.
  2. Provide your order number and explain the reason for the return.
  3. Arrange for the bed to be picked up or schedule a time to drop it off at a Sleep Number store.
  4. Return all components of the bed, including the mattress, base, and any accessories.
  5. Allow up to 14 days for the return to be processed and a refund to be issued.

Top 10 Tips and Ideas:

  1. Read the Sleep Number return policy before making your purchase.
  2. Try out the bed for at least 30 days before deciding to return it.
  3. Be prepared to disassemble the bed and package it for return.
  4. Consider donating the bed to a local charity instead of returning it.
  5. Take advantage of Sleep Number’s 100-night trial period to ensure the bed is right for you.
  6. Keep all original packaging and materials in case of a return.
  7. Check with your credit card company to see if they offer any return protection or extended warranty coverage.
  8. Ask Sleep Number customer service for any available discounts or promotions on a new bed.
  9. Research alternative sleep solutions before making a new purchase.
  10. Don’t be afraid to ask for help or advice from Sleep Number representatives.

Pros and Cons:

Pros:

  • Easy and hassle-free return process
  • Generous 100-night trial period
  • Excellent customer service

Cons:

  • Costly return shipping and restocking fees
  • Requires disassembly and packaging of the bed
  • May not be a good fit for everyone’s sleeping preferences

My Personal Review and Suggestion

Overall, returning our Sleep Number Bed was a relatively painless process. Sleep Number’s customer service was helpful and accommodating throughout the return process. However, we did incur significant restocking fees and return shipping costs, which were not fully disclosed at the time of purchase.

My suggestion would be to thoroughly research and test out any bed before making a purchase. Sleep Number’s 100-night trial period is a great way to ensure that the bed is right for you. Additionally, consider alternative sleep solutions such as memory foam or hybrid mattresses, which may better suit your sleeping preferences.

FAQs:

What is Sleep Number’s return policy?

Sleep Number offers a 100-night trial period for all of its mattresses. If you are not satisfied with your purchase, you may return it for a refund within 100 days of delivery. However, there are restocking fees and return shipping costs associated with the return.

Can I return a Sleep Number Bed to a store?

Yes, you may return a Sleep Number Bed to a Sleep Number store. You must arrange for the return with Sleep Number customer service beforehand.

What should I do with the bed if I decide to return it?

You must disassemble the bed and package it for return. Sleep Number will provide instructions on how to do this. You may also consider donating the bed to a local charity instead of returning it.

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